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Sometimes those filters don’t work the way you want them, as we’re sure you know.

Whatever mailbox provider you use, have a look in Spam too if you didn’t get our welcome email. We’d hate for you to not get what you signed up for!

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Move our email from the Promotions tab to the Primary tab

Tap Promotions in Gmail app.
Open the email you want to move.
Tap the three dots.
Tap Move to.
Choose Primary and you’re done.

Move our email from the Promotions tab to the Primary tab

Use this link to find our email. Not in the Inbox? Check your 'Promotions Tab'.
Click and drag the email to your ‘Primary Tab‘ or ‘Inbox Tab’.
When the Gmail asks you, “Do you want to receive future messages from SENDirect.co.uk?” Click “Yes.

Click the link and see what happens

Once you've found our email, moved it to your inbox or Primary tab... just click the link in the email, we'll send you a surprise gift which you'll find useful.